CommunityIQ is a multi-channel civic reporting and intelligence platform. Residents report issues like broken streetlights, flooding, drainage, and illegal dumping in seconds. The council, police, and regional corporation see them, route them, and act on them, with progress you can track.
Report by web now. WhatsApp and SMS coming soon. Anonymous, no login required.
CommunityIQ starts where people actually live and report, on the Eastern Main Road and the streets around it, and is built to extend to communities across the country.
A pothole gets mentioned in a group chat. A suspicious vehicle gets called in and forgotten. A blocked drain gets reported to the wrong office. Nothing is tracked, patterns stay invisible, and residents never hear what happened next.
CommunityIQ replaces that with a single trusted channel. Every report is captured once, routed to the right authority automatically, and followed through to a clear outcome.
Four simple steps. No app to install, no account required to report.
By web now, with WhatsApp and SMS coming soon. Add a photo, drop a pin, or speak the details. Anonymous or identified, no login needed.
CommunityIQ sends the report to the right authority by category: council, police, or regional corporation.
The authority reviews it on a live dashboard, updates the status, and adds public updates the resident can see.
The resident follows progress with a tracking number, from received, to in progress, to resolved.
The same platform gives residents a voice and gives each authority the tools to respond, all kept properly separated.
A fast, private way to flag what is happening on your street and actually find out what happened next.
A live dashboard that turns scattered complaints into an organised, accountable workflow.
Community intelligence in a form officers can use on shift, with privacy designed in.
Infrastructure, drainage, flooding, and illegal dumping, organised so maintenance teams can plan.
The reporting side is only half of it. The intelligence side turns every report into a pattern authorities can act on.
Reports plot onto a live map that shows where issues cluster and how they shift over time. Crime, flooding, and infrastructure each tell their own story.
Authorities work from one organised feed instead of scattered messages. Each report carries its photos, its location, and its full history from received to resolved.
Community safety data deserves real protection. Privacy and security were designed in from the first line of code, not added later.
Residents can report anonymously or identified. The choice is always theirs.
Report photos sit in a private store, reached only through signed, expiring links.
Council, police, and corporation each see only what belongs to them. Isolation is enforced at the database.
Every authority account is protected by two-factor sign in.
Submissions are screened to keep spam and abuse out of the feed.
Continuous monitoring keeps the platform watched and dependable.
CommunityIQ is being prepared for first deployment with the Tunapuna Station Community Council, developed in coordination with the council, with stakeholder engagement from the Tunapuna Police Station and the Tunapuna/Piarco Regional Corporation. It is the proof of concept the wider rollout is built on.
The platform is built and is being onboarded, with activation being finalized with stakeholders. It has been demonstrated to senior stakeholders across the council, the police service, and the regional corporation.
As the pilot matures, councils and regions interested in CommunityIQ for their own area can request information.
CommunityIQ connects residents directly to the institutions that serve Tunapuna, each working from its own secure portal.
CommunityIQ was architected for many communities from day one. Onboarding a new council is a configuration step, not a rebuild.
Council, police, and regional corporation onboarding on a single trusted platform.
Ready for Arima, Sangre Grande, Chaguanas, San Juan, and regional corporations, each kept fully separate.
A model that can extend nationally and across the wider Caribbean as adoption grows.
Doyen Civic Solutions designs and engineers AI-powered systems, web platforms, and smart dashboards for business, community, and the public sector. CommunityIQ shows what we deliver when a real civic problem needs a serious system. The same team can build the next one around your process.
No. Reporting through CommunityIQ is free for residents. You only need a phone and a connection.
Yes. You choose anonymous or identified on every report. If you stay anonymous, you still get a tracking number to follow progress.
Crime, public safety concerns, infrastructure problems, flooding, and illegal dumping. Each one is routed to the authority responsible for it.
Your report is routed to the right authority, who reviews it and updates the status. You can check progress any time with your tracking number, from received, to in progress, to resolved.
Yes. Photos are stored privately, access is limited to the authority handling your report, and every official account is protected by two-factor sign in.
No. CommunityIQ runs in your phone browser. There is nothing to download and no account needed just to report.
Residents report community issues and follow what happens next. Councils and agencies that want to learn more about CommunityIQ can request information from Doyen Civic Solutions.