Civic Technology & AI Systems

Digital systems built around real operations.

Doyen Civic Solutions builds AI-powered platforms, workflow systems, dashboards, and operational tools for civic, public-sector, business, facility, and regulated environments across the Caribbean.

AI-drivenMobile-firstBuilt for T&T & the Caribbean
doyen-civic / operations · sample data
Open Tasks
128
Resolved
94%
Avg Time
1.4d
Throughput+18% this month
Built for
BusinessCommunityPublic SectorField TeamsOperations
The Doyen Product Family

A connected ecosystem of operational platforms.

Doyen Civic Solutions houses a growing suite of platforms built from real workflows across civic service delivery, business operations, facility management, restaurant operations, and regulated industries.

Civic and Public Sector Platforms

Being onboarded

CommunityIQ™

Multi-channel civic reporting and intelligence platform for community councils, police engagement, regional corporations, and residents.

Explore CommunityIQ
Office rollout being prepared

ActionDesk

Service-delivery and casework platform for MP offices, resident intake, appointments, agency follow-up, outreach events, and internal office tracking.

View ActionDesk
Ready to demonstrate

Approval Hub

Owner-manager approval workflow platform for facilities, quotes, invoices, expenses, operational requests, and decision tracking.

View Approval Hub

Business Operations Platforms

Operating internally

Restaurant and Retail Ordering Platform

Online ordering, menu management, payment flow, admin tools, and delivery and driver coordination for restaurants and retail operations.

Best fit: restaurants, cafes, quick-service food, retail, and delivery operations.

View Business Operations
Operating internally

Workforce, Payroll and Time Clock Platform

Scheduling, staff profiles, time clock, kiosk punch-in, payroll, payslips, onboarding, attendance tracking, and labor reporting.

Best fit: restaurants, hospitality teams, shift-based staff, and small operations.

View Business Operations
Operating internally

AI Expense Control and Supplier Intelligence

Receipt scanning, review queues, approval workflow, supplier tracking, budgets, price alerts, accountant packs, and AI summaries.

Best fit: operators managing suppliers, receipts, budgets, approvals, and spend.

View Business Operations
Operating internally

Stock and Inventory Control Platform

Inventory receiving, prep, transfers, wastage, stock counts, sales usage, reconciliation, front-of-house counts, and stock reporting.

Best fit: restaurants, bars, retail stockrooms, and inventory-heavy operations.

View Business Operations
Operating as reference implementation

Applicant Screening and Hiring Platform

Applicant-facing screening, knockout questions, behavioral scoring, Quick Apply, admin review, candidate analytics, and tenant-ready configuration for hiring teams.

Best fit: restaurants, retail, hospitality, and operators that need better applicant filtering before interviews.

View Business Operations

Regulated Industry Platforms

In active testing

Doyen Casino Control Suite

Caribbean casino operations software covering cage, chip control, table games, shift reconciliation, reporting, and compliance workflows.

View Casino Suite
A Doyen Civic Solutions platform · Being onboarded with the Tunapuna Station Community Council

Meet CommunityIQ™, our civic reporting and intelligence platform.

CommunityIQ gives a community one trusted place to report issues like crime, flooding, and infrastructure, and gives the council, police, and regional corporation the tools to route and resolve them. It is being prepared for first deployment with the Tunapuna Station Community Council, developed in coordination with the council, with stakeholder engagement from the police service and the regional corporation.

  • Four sides of the community on one platform
  • Bilingual reporting, routing, and real-time status tracking
  • Intelligence maps, watch lists, and impact reports
communityiq / tunapuna · sample data
Open Reports
42
Resolved
88%
Avg Time
2.1d
Reports by areaThis month
Tunapuna photo by Kevin Bodoosingh
The Platform

One system, built around your process.

We do not force your work into off-the-shelf software. We build the tool that fits how your team actually operates.

AI Workflow Automation

Automate the work that slows teams down.

Capture, route, and act on work automatically. Our AI handles classification, routing, and summarization so your people are left to handle judgement, not data entry.

  • Smart routing and assignment
  • Automated status and reminders
  • AI classification, routing, and summarization
Intake
In Progress
Done
Smart Dashboards

Turn scattered data into decisions.

Real-time dashboards bring your numbers into one view, so leadership can see what is happening and act on it without chasing spreadsheets.

  • Real-time KPIs and trends
  • Custom reports by team or sector
  • Exportable, shareable views
Active
2,480
On Track
88%
Flagged
12
Monthly Trendsample view
Document & Records Systems

Find any record in seconds.

Scanning, indexing, and retrieval that turns paper archives and scattered files into a searchable digital system your team can trust.

  • Scan, index, and tag automatically
  • Full-text search and access control
  • Audit trail on every record
Indexed
Queued
Indexed
Use Cases

Built for the sector you work in.

For Business

Automate operations, see your numbers, and free your team from repetitive work.

Workflow AutomationRemove manual handoffs across teams.
Smart DashboardsReal-time KPIs for faster decisions.
Task & Workforce TrackingVisibility into teams and field work.

For Community

Coordinate, report, and respond with technology that fits how communities operate.

Community Coordination & ReportingCoordinate reporting and response across groups.
Civic PlatformsDigital infrastructure for groups.
Mobile-First AccessBuilt for the device people carry.

For Public Sector

Digitise records, track service delivery, and report with confidence.

Document SystemsSearchable, audited digital records.
Service DashboardsTrack delivery and outcomes.
Process AutomationCut repetitive administrative work.
How We Work

From problem to platform.

Every engagement begins with a paid discovery, so scope, data, and cost are clear before we commit to a build.

1

Discovery

We map the process, the data, and the bottleneck the system needs to solve.

2

Design

We architect the solution and prototype the experience before full build.

3

Build

We develop, integrate, and test the platform with your team in the loop.

4

Ongoing Support

We deploy, train, and keep improving the system as your needs evolve.

Outcomes

What a Doyen system is designed to deliver.

Faster Decisions

Current data replaces the wait for a manual report.

Less Manual Work

Automation removes the repetitive steps that drain time.

Visible Data

Information that was buried becomes searchable and clear.

High Adoption

Mobile-first design means teams actually use it.

Security & Data

Built to be trusted with your data.

Access Control

Role-based permissions, so people see only what they should.

Audit Trail

Every action is logged, so records stay accountable.

Data Residency

Hosting, backups, and retention configured to your requirements.

Compliance-Ready

Designed for the standards public-sector and civic data demand.

Get In Touch

Request a consultation or start a project.

Tell us about the process you want to digitise or the platform you need built. We reply within one business day with a clear, practical next step.

RegionTrinidad & Tobago · Caribbean

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